Shipping Policy
Thank you for shopping with PinkGlam™. Please review our shipping policy below to understand how your order will be processed and delivered.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Please note: During high-demand periods, sales, or promotions, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary by location:
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Domestic Orders (India): 5–10 business days
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International Orders : 7–15 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or unforeseen circumstances beyond our control.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout.
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Promotional offers may include free shipping
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Any customs duties, taxes, or import fees (for international orders) are the responsibility of the customer
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS.
Tracking information may take 24–48 hours to update after dispatch.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate at checkout.
PinkGlam™ is not responsible for:
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Orders delayed or lost due to incorrect or incomplete addresses
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Failed deliveries due to unavailable recipients
Re-shipping costs may apply for returned packages caused by address errors.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact us at support@pinkglam.in.
If a shipment is confirmed lost in transit, we will offer a replacement or refund, subject to verification with the courier partner.
Damaged Packages
If your package arrives damaged:
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Do not accept the delivery Or contact us within 48 hours of delivery
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Provide clear photos or videos of the damaged package and product
We will assess the issue and arrange a replacement or refund as appropriate.
Order Cancellations
Orders can be canceled within 12 hours of placement.
Once an order has been shipped, it cannot be canceled.
International Shipping
International shipping times may vary due to customs inspections or regulations.
PinkGlam™ is not responsible for:
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Customs delays
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Import duties or taxes imposed by your country
Policy Updates
PinkGlam™ reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
For any shipping-related questions, please contact: